Reflection on UBM’s Business4Better

Last week, UBM held its 4th annual Business4Better event in London. This two-day conference is part of the company’s Community Engagement Series, which was founded in Brazil in 2009 and now also takes place in India and the United States. Business4Better “brings together not-for-profits, social enterprises, business leaders and corporate responsibility professionals to share, learn and connect.”

Thuy LeDinh of Public Interest Registry had the opportunity to attend B4B for the first time and witness how UBM has made this event, along with the rest of the Community Engagement Series, part of its personal commitment to operate as a responsible and sustainable business in its longterm effort to bring the voluntary and business sectors together.

There has been a growing trend for businesses to exercise their corporate social responsibility (CSR) through foundations, events, campaigns, specialty programs, and projects for various causes. What is inspiring about UBM is that they have truly begun facilitating their business based on the idea of improving society. UBM understands that the interconnectivity between sectors is vital for success in a future society.

For decades, we have recognized three main sectors: business, government, and independent. In the standard model the third sector has essentially been perceived and labeled as a third wheel because its consituents (not-for-profits, NGOs, NPOs, etc.) have not clearly defined a universal name to use, and do not have the same resources that businesses and governments have access to. The overarching problem with this model is that the three sectors rarely – if ever – seem to work together cohesively, simultaneously.

LeDinh reflects on a story that Lord Michael Hastings, KPMG International’s Global Head of Corporate Citizenship, shared in London:

On April 24, 2013, an eight-story building collaped in Bangladesh. This building, the Rana Plaza, contained apartments, a bank, a variety of other shops, and garment factories for some of the world’s largest apparel companies, such as H&M, Primark, and Walmart. Despite concerns and evacuation requests that Bangladeshi NGOs had voiced to employers about cracks in the building, workers were prompted to show up the next day. That very next morning, the building collapsed, trapping 3,122 workers inside. After 17 long days of digging through rubble, the death toll reached 1,127 people, and approximately 2,500 people rescued from the building alive were injured. Given that the majority of these workers were women that were single parents and/or sole providers for their families, the entire village of people was disrupted, and effectively destroyed.

After this horrific tragedy, some of the questions we are left asking are:

  • How do we prevent tragedies such as this from happening again?
  • What dialogue needs to happen? Between who?
  • Who will be held responsible for making sure that brands and businesses who set up international factories implement proper safety precautions and pass factory inspections?
  • How do we promote ethical working environments, and ultimately ethical consumerism?

In the case of the Bangladeshi factory collapse, it would have been advantageous for dialogue to occur between advocates on behalf of the workers, businesses, and government officials – to regulate safety measures before allowing people to work in the building. Communication must work both ways; if businesses and governments work together with the independent sector, they will likely have more effective and efficient results.

Like UBM, Public Interest Registry strongly believes in a new paradigm where businesses increase their interaction with government and members of the independent sector in order to develop strong relationships that will improve society. We feel that to make this happen, there is a need to go beyond a digital impact and aim to create interpersonal connections via civil partnerships.

Screen Shot 2013-07-16 at 9.40.34 AM

[Image taken from the World Economic Forum’s Report: The Future Role of Civil Society]

UBM is taking the first step toward trying to unite all three sectors; we would like to see this trend become a way of life across the globe.

Public Interest Registry will be offering .NGO, a new and exclusive domain extension representing “Non-governmental organization”, as a part of this initiative – to give NGOs around the world the opportunity to find and communicate with one another, with donors, and with potential business partners. The ultimate goal is to help NGOs build capacity and become sustainable while working towards improving society.

The .NGO domain is expected to launch in 2015. Its counterpart, .ONG – the acronym for .NGO used in Romance languages – will also become available to the public by Public Interest Registry at that time. To learn more information and submit an expression of interest for these domains, visit www.ngotld.org.

Domínio .ONG será chancela de credibilidade para ongs internacionais via @idgnow

Fonte Original: IDGNOW
Por Cristina De Luca
Publicada em 17/06/2013 10:00

Grande parte das organizações não governamentais sem fins lucrativos, sobretudo em mercados emergentes, se depara com o obstáculo de provar sua legitimidade, principalmente na internet, onde as ações de crowdfunding e campanhas de arrecadação de fundos através de doações voluntárias.

Pensando nisso, a Public Interest Registry (PIR), desde 2003 gestora do domínio .ORG – são mais de 10 milhões de sites – viu na recente leva de expansão de domínios genéricos de primeiro nível da internet uma oportunidade para solicitar a criação dos domínios .ONG/.NGO, e expandir sua atuação, garantindo às organizações do terceiro setor, uma presença online “certificada”.

“Ao saber da expansão, pensamos em criar formatos que pudessem beneficiar as organizações sem fins lucrativos, nossas clientes ou não, e outras tantas ongs que hoje encontram dificuldade em ter uma presença global na rede, por seu tamanho ou ou por sua atuação local”, diz Link Nancy Gofus, ex-executiva da Verizon que, desde 2012, dirige as operações da PIR.

A ideia foi atrelar a concessão dos registros .ONG/.NGO (sim, ao registrar um, a entidade receberá automaticamente o outro) a um rigoroso processo de validação da organização sem fins lucrativos, no contexto local e global. Só ongs legítimas, filantrópicas e de interesse público, sem nenhum foco comercial, terão o registro. “Vamos atestar que a organização é de fato sem fins lucrativos, sem foco comercial e político, é independente e segue as leis do país onde opera”, diz Nancy.

“Além da questão da credibilidade, muitas dessas organizações enfrentam problemas para serem achadas na rede”, prossegue Nancy. Por isso, os registros .ONG/.GNO contarão com uma espécie de catálogo online _ uma espécie de páginas amarelas com um pequeno perfil com informações sobre o seu trabalho e links para mídias sociais _ onde as organizações sem fins lucrativos poderão expor seus trabalhos, suas campanhas para arrecadação de donativos e recursos, trocar informações e experiências com outras ongs de atuação similar em diversos países.

“Vamos construir o primeiro diretório global de ONGs. Esperamos que essa iniciativa mude o uso da internet para aqueles que estão mudando o mundo. A torne mais útil”, afirma Nancy, lembrando que muitas ongs não têm nenhuma presença na internet. O catálogo daria a elas uma página na internet, antes mesmo que terem condições de criarem seus próprios sites.

A intenção, portanto, é proporcionar às ongs um local seguro e confiável que lhes permita aumentar as oportunidades de engajamento, consciência e financiamento.

No catálogo, as ongs serão catalogadas por causa defendida, país, e região entre outros critérios que facilitem a busca. E terão acesso a ferramentas para o recebimento de doações através da página do seu perfil no catálogo. Outros serviços adicionais irão acompanhar os novos domínios. A intenção da PIR é a de , durante os três primeiros anos de operação, reverter parte da renda  com os registros para a oferta de projetos educacionais e ferramentas online focadas na expansão do conhecimento e capacitação das entidades no uso da internet.

Trabalho já começou
Embora a expectativa da PIR seja a de os novos domínios só estejam disponíveis em 2014, em função do longo e moroso processo de autorização da Internet Corporation for Assigned Names and Numbers (ICANN), entidades que desejem ter o registro dod domínios .ONG/.OGN já podem entrar no site da PIR e manifestar seu interesse.

O envio dessa manifestação coloca as ongs no radar da PIR, que pode já iniciar o processo de validação, e as permite estarem permanentemente informadas sobre o desenvolvimento de todos os processos de lançamento dos domínios.

“O Brasil já é o terceiro país em quantidade de organizações interessadas, atrás de EUA e Índia”, comenta Nancy, que visitou o país no início do mês para conversar com entidades brasileiras a respeito da iniciativa.

A muitas delas, Nancy explicou que os registros .ONG/.OGN são complementares ao registro .ORG.BR e até mesmo ao registro .ORG, embora muitas das mais de 10 milhões de organizações com o registro .ORG não preenchem os requisitos para terem os novos registros.

“É evidente que o Google.org não é uma organização sem fins lucrativos”, afirma Nancy, dando uma dimensão do quão rigoroso o processo de validação será.

“Há uma mistura grande de organizações que utilizam o .ORG. Há ongs, mas há também entidades de responsabilidade social de empresas privadas, clubes esportivos, associações comunitárias, igrejas”, diz Nancy.

No Brasil, o registro do domínio .ORG.BR já exige a apresentação de documentação que comprove a natureza da instituição não governamental sem fins lucrativos, de acordo com a legislação brasileira, e o CNPJ. Nos casos em que a instituição é um consulado ou uma embaixada, a exigência do CNPJ é dispensada. Até o momento, foram concedidos pelo Registro.br 47.659 registros .ORG.BR.

Como o Resgistro.br, a PIR é uma organização sem fins lucrativos. Nos últimos 2 anos (entre 2010 e 2012) viu os registros .ORG crescerem 47% na Ásia/Oceania, 25% na América Latina e 23% na África.

A atuação internacional deverá crescer ainda mais a partir disponibilidades dos domínios .ONG/.NGO. No Brasil,o domínio .ORG está disponível através de revendas de domínio e registradores autorizados. O mesmo deverá ocorrer com os novos domínios, embora a intenção da PIR seja contar com conselhos locais na tarefa de validação das ongs.

1,400 New Domain Names Are Coming. What Does It Mean For You?

Original Source: SimplyZesty
Written by Lauren Fisher, 10 Jun 2013

As we prepare for the release of 1,400 new domain extensions such as .book, .music to .sport, the Public Internet Registry (PIR) is also focusing on specific domains for the charity and non-profit sector that will see a whole new type of classification online with the domain extensions .ngo and .ong (which has its roots in Latin languages).

As the internet diversifies, the need for a new domain system is becoming more and more evident. We’ve seen slight shifts with the introduction of country specific extensions, but we are about to see the biggest overhaul of the domain name system in the history of the internet. The new system began rolling out on April 23 this year and by the end there will be a 6,300% increase in web domain names.

What are the implications of a whole new domain extension system and what does it mean for how we  use the internet to search and find trusted information? I spoke to the CEO of PIR, Brian Cute, about this topic. PIR, who operate the .org domain name, is currently accepting requests for registration of .ngo and .ong domain extensions and Brian had some interesting perspectives on what the new domain system represents in the wider context of online communication.

User Trust

As information online increases, there is a growing demand for a verification system to notify us of sites that we can trust. This is especially needed in the charity sector, where many smaller organisations rely on online donations, but how do we know who we can trust? A recent survey conducted on behalf of PIR found that two thirds of respondents would be more likely to donate to a charitable website with a validated domain name.

In addition. 80% of respondents felt that .ngo or .ong would be an acceptable domain for the community. For this to prove successful, it needs to be monitored by a third party who can manually approve requests. Just as Twitter relies on human authentication to grant profiles ‘verified’ status, we are about to enter a new phase that will see a similar process in action across the internet, one that will be tailored specifically for NGOs.

As Brian explained, where an organisation doesn’t already have NGO status, PIR will enter into a manual verification process to decide if the domain should be awarded. The impact this has on our online behaviour is significant. With 1,400 new categories launching, we will approach websites differently and will have to develop an understanding of how the categories function (to an extent) to get the information we want.

We will need to judge the difference between domains like .co.uk or .london to decide which is the right one for us. Brian asserted that even though organisations have a diversified presence online – which can include social profiles and apps as well as a website – it is still the website that people ultimately trust. He explained that:

“…the humble website remains one of the best ways to completely control the environment around your brand and we think they will remain a primary home on the web for years to come.”

The Role Of Search

This will have a huge knock-on effect for search engines, which will need to develop a new system of categorising websites. Right now, we’ve a relatively simple system where just a few domain variations need to be categorised.

We risk seeing multiple results for a product name that could have multiple domain name variants. with a need to support category domains to filter information, how we search in the future will be drastically different to how we search now.

This could even mean domain specific search engines if you only want to search within .sport for example. Suddenly, we have semantic search made possible by the domain name itself. Speaking about the impact on search, Brian said:

“This is yet another indicator of how drastic these changes will be and why organizations and the Internet community must begin to prepare now.”

Below is the interview in full with Brian Cute.

Lauren Fisher (LF): Right now domain names are fairly standardised, and so are easy for people to remember and use. Do you think the release of up to 1,400 additional domain names could over-complicate this?

Brian Cute (BC): At first, all these new names may be confusing to most consumers. While .co.uk, .com and .org are the norm today, they will be joined by new web addresses such as .book or .music, and .eco or .sport.

However, as you breakdown the categories of the new domain extensions, you’ll find that more than half of them belong to trademarked holders while the rest are spread into categories including generic names, geographic locations and community-centric domains. Most consumers will gravitate to certain categories, and we think there is great potential in the domains that offer community identification and bring groups together under a shared passion or interest.

LF: Do you believe the domain name is still important, with the move to mobile and a heavier reliance on apps?

BC: The increase in domain names combined with the growth of social media platforms and apps does make for a cluttered content landscape. Yet the humble website remains one of the best ways to completely control the environment around your brand and we think they will remain a primary home on the web for years to come.

A recent survey conducted by the Public Interest Registry confirmed that 82% of people still think an organization’s website is the most trustworthy place to get information on a charity or social cause compared to other online resources such as social media sites. While not every new web address will have staying power, we think a community-centric and verified domain will be a strong draw for people.

LF:What are the criteria for an .ngo/ong domain to be granted?

BC: Knowing there is some diversity across the NGO community, the Public Interest Registry has identified six global commonalities to help determine who qualifies for the .ngo/ong domain which will encompass both traditional NGOs and also nonprofits.

We spent three years travelling the globe to speak with non-profits and NGOs to understand their challenges and opportunities. With the new domain, our goal is to create a unique space for the broader NGO community, and also to empower them with new tools such as a global NGO directory to make them more easily found by prospective donors around the world. The six criteria to qualify for an .ngo/ong domain are:

1. Not-for-profit: Non-commercial focus, members not exclusively benefiting.
2. Purposeful: Actively pursuing its mission.
3. Benevolent: Broad-based focus on the good of humankind, not political.
4. Independence: Have degrees of influence to operate – participation is voluntary.
5. Structured/Organized: Function in a defined manner.
6. Lawful: Operates with integrity in the bounds of the law.

Validation will be automated or manual as needed. The automated verification will happen instantly if those organizations have already been identified as NGOs, based on existing valid databases and lists.

If an NGO isn’t on an existing and credible list, we also have a manual validation process whereby organizations can submit required documents for review. Qualifying organizations will be eligible to receive both the .ngo and the .ong extensions (a linguistic variation of the NGO term in Latin-rooted languages).

LF: How will these new domain names impact search?

BC: Just as users and website owners will adapt to new domains, so must search engines. The changes may result in a single organization operating on multiple domain names – either pointing visitors to one flagship site or taking advantage of different domains to specific target audiences and purposes.

This is yet another indicator of how drastic these changes will be and why organizations and the Internet community must begin to prepare now.

LF: Could you expand on the recent survey carried out, where two thirds of respondents claimed they would be more likely to donate to a site with a validated domain name?

BC: The survey, regarding domain names for social causes and non-profits, queried 200 marketing and technology professionals in the UK and was conducted by Harris Interactive on behalf of Public Interest Registry. Respondents included 150 nonprofit leaders and 50 business leaders.

In addition to discovering that a majority of respondents are more likely to donate to a validated domain name, the survey also found that 80% felt that .ngo/ong would be a welcome domain and serve a recognized community.

LF: Do we have a need for these new domain names because the original system is only sustainable to a point, or because our behaviour is changing?

BC: The Internet’s addressing system has undergone several expansions in the past 27 years. Over this span of time, we have added country codes, such as .uk, .de, .fr, and a host of other generic terms. Of course, there has never been an expansion quite like this, in terms of scale and size.

However, it is an evolving landscape both to increase consumer choice and to encourage technology innovation. Consumer consumption is helping drive the appetite for a new domain ecosystem, which we see as very positive.

LF: How big is the market for .ngo domains?

BC: Public Interest Registry spent the last two years meeting with NGOs around the globe to better understand the market and the needs of NGOs. Under our definition of NGO – which includes all valid non-profits – we believe there is upward of ten million organizations that can join the new domain and help build a robust NGO community and online directory.